Travel Advisor with Dutch | Katowice | Praca śląskie

Travel Advisor with Dutch

Miejsce pracy: Katowice

Job description:

Engage with customers through various channels including phone, chat, and email, handling both inbound and outbound interactions
Provide exceptional service by approaching each interaction with a proactive, patient, and understanding attitude, ensuring every customer feels heard and valued
Handle sensitive customer information with professionalism and confidentiality, maintaining trust and security at all times
Collaborate with a team of passionate professionals, always striving for excellence in delivering outstanding customer experiences

Requirements:

Dutch language skills at C1 level and English at B2 level (both written and spoken) – youll be using Dutch on a daily basis.
A positive attitude with a genuine desire to help others and create an outstanding experience for customers
Availability to work Monday through Friday, from 9:00 AM to 6:00 PM
A willingness to work from our modern, vibrant office located in the heart of Katowice, where youll be surrounded by a motivating environment and a supportive team.

We offer:

Stable full-time employment based on a contract with competitive benefits (including a benefits system (MyBenefit), private healthcare, and life insurance)
A modern, dynamic office environment in the heart of Katowice, equipped with all the tools you need to succeed and grow
Comprehensive training – we will provide you with fully paid, hands-on training to ensure you’re fully prepared for customer-facing interactions
A supportive international team that values your contribution and encourages professional development at every step
Endless opportunities for growth and career advancement – Whether youre looking to climb the career ladder or explore different roles within the company, we believe in promoting from within
Team-building events to foster a collaborative work environment

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

POWIĄZANE

Pracownik Działu Obsługi Klienta Katowice Częstochowa Pracownik ds. Telefonicznej Obsługi Klientów Obcojęzycznych Katowice

Podobne oferty

Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions,...

providing a comprehensive service to Ryanair airline passengers assisting passengers via incoming calls/chat/e-mail providing general information supporting passengers with travel difficulties...

Zadania: Na co dzień będziesz zajmował się obsługą pasażerów linii lotniczych Ryanair od momentu planowania podróży do momentu wylądowania w miejscu docelowym: udzielanie ogólnych...

Obsługa klientów ( w zakresie pre/after sales) Rozwiązywanie problemów technicznych Porównanie produktów, oferty specjalne i doradztwo produktowe Obsługa połączeń przychodzących i...