Customer Service Advisor with German | Katowice | Praca śląskie

Join Us – Brew Your Career at Concentrix!

Coffee culture connects people around the world – it’s a moment to relax, a time for conversation, and… inspiration! What if your career in customer service could be like your morning cup of espresso – full of energy and satisfaction from helping others?

At Concentrix, we believe that just like coffee blends flavors, we combine our passion for customer service with a desire for growth! If you love helping people, solving problems, and building relationships, join our team as a Customer Service Advisor!

Customer Service Advisor with German

Katowice

Your Daily Grind:

Start every day with a delicious cup of coffee, and help our customers by answering queries through phone, chat, or web forms
Each case is handled like a special coffee recipe – resolving warranty issues, coordinating repairs, and providing technical support.
Your troubleshooting skills will be like the secret ingredient to a perfect cup, ensuring customer satisfaction with every interaction .
From order handling to returns, you’ll make sure customers enjoy every part of their experience – just like savoring a great cup of coffee

What We Expect:

Fluent German (C1/C2) and conversational English (B2) – just like coffee connects people around the world, your language skills will connect us with customers globally.
Experience in customer service – a barista of customer support with knowledge of consumer products? Amazing!
Comfortable working with multiple platforms and systems – like a barista equipped with the best coffee tools.
Empathy – just like every sip of coffee sets the right mood, your approach to customers will be key in building strong relationships.

Nice to Have:

Experience in a Contact Center, resolving complaints – like every customer deserves their perfect cup, every issue deserves the best solution!
Interest in new technologies – if you brew coffee with AI, we’re on the same page!

What We Offer:

Work at Global Office Park, in the heart of Katowice – who wouldn’t want to work in a city as energetic and inspiring as their morning cup of coffee?
Benefits package: private medical care (LuxMed), MyBenefit, life insurance, language training – with good coffee at every step!
An attractive referral bonus – because like coffee, the best moments are shared with great company!
A relaxed, international team where every day feels like a cup of great coffee – full of positive energy!

Additional Perks:

Sports, medical care, and training – everything you need to live life to the fullest, like a well-brewed cup of coffee!
Video games – because your coffee break can also be a little fun!
Fruit days, coffee, tea – because every day starts with your favorite cup!

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

POWIĄZANE

Katowice Customer Service Advisor with German Pracownik Działu Obsługi Klienta Częstochowa Concentrix Sosnowiec Specjalista ds. Obsługi Klienta Katowice

Najnowsze komentarze

Podobne oferty

Komunikacja z klientami poprzez telefon, chat i email w celu tworzenia niezapomnianych doświadczeń podróżniczych. Dostarczanie wyjątkowych wrażeń, dbałość o detale i spersonalizowane...

Manage and resolve all all inbound and outbound phone calls, emails and chats with precision and care. Quickly Identifying and resolving troubleshooting product issues. Prepare comprehensive reports...

Obsługa klientów poprzez telefon, czat i e-mail. Projektowanie i realizacja unikalnych doświadczeń podróżniczych. Dokładna i cierpliwa interakcja z klientami. Praca zespołowa w celu...

Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be...