Customer Supporter with Italian

Customer Supporter with Italian
Katowice
Your responsibilities
  • providing a comprehensive service to Ryanair airline passengers
  • assisting passengers via incoming calls/chat/e-mail
  • providing general information
  • supporting passengers with travel difficulties
  • providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
  • solving passengers day-to-day problems
  • handling complaints and issues
Our requirements
  • knowledge of Italian - min. C1 level, English B2
  • availability to work from our office
  • communication skills and attitude towards working with people.
  • high personal culture and customer orientation
  • ability to use Windows operating system and MS Office
  • start date - mid April
  • we do not require experience - we will teach you everything! :)
What we offer
  • salary based on a civil contract (35.71 PLN/hr)
  • flexible working hours between 9:00 and 20:00 - you decide when and how many hours you would like to work!
  • modern workplace in the heart of Katowice
  • team-building events
  • fully paid training to prepare you for direct contact with customers
  • team leader support at every stage of cooperation
  • coaching, mentoring to improve your qualifications
  • internal promotion system - join us if your future goal is to become manager, trainer or quality coach
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
APLIKUJ TERAZ

Podobne oferty

Customer Support Specialist - Banking Services (German & English)
Concentrix
śląskie / Katowice
Your daily tasks will include: Responding to general questions about credit card products, self-services and mobile/web apps Supporting customer authentication to carry out actions such as: card...
Szczegóły

Customer service specialist in the automotive industry with Slovak
Concentrix
śląskie / Katowice
Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions,...
Szczegóły

Тревел консультант с знанием русского языка
Concentrix
śląskie / Katowice
Общаться с клиентами — по телефону, в чате и по электронной почте. Вы будете помогать им на каждом этапе —...
Szczegóły

Customer Service Advisor with German
Concentrix
śląskie / Katowice
Your Daily Grind: Start every day with a delicious cup of coffee, and help our customers by answering queries through phone, chat, or web forms Each case is handled like a special coffee recipe –...
Szczegóły